TrackShip is a tracking platform used by online stores to send you shipment updates, we are not the store or the shipping carrier, so we don't have access to your order or delivery details.
For help with your order, please contact the store you purchased from directly. Their support team can assist you with:A package that says "Delivered" but hasn't arrived
Tracking your order status
Updating or correcting a delivery address
Refunds or replacements